The parents of R. Kelly’s ex-girlfriend, Joycelyn Savage, are still trying to get in touch with their daughter.

Timothy and Jonjelyn Savage spoke exclusively to TMZ about their daughter, telling the outlet that Joycelyn has missed out on very important family updates due to her unwavering loyalty for R. Kelly.

Her parents say they’ve tried to tell her about a couple of deaths in the family– a grandfather and most recently a grandmother who died from cancer, but they still have not spoken to her.

“Joycelyn, we need to hear from you directly,” Jonjelyn told TMZ. “We’ve always gone through third-party information, and weren’t able to hear from her directly without what I can ‘prison calls,’ where the calls are known to be scripted.”

Timothy added similar sentiments, “We tried to reach out to Joycelyn when my father passed,” her dad said in a video. “We have to always reach out through [Kelly’s] camp.”

“Everybody want to say she’s grown; let me hear from a grown woman. I want to hear from my daughter.”

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Kelly was found guilty in September on all counts in a federal sex trafficking trial that took place in Brooklyn, New York. The charges stemmed from decades of allegations that the singer was abusing multiple underage girls and boys as well as women for more than 30 years.

“We would like to have a one-on-one discussion with you as a family,” Jonjelyn said. Timothy added, “Listen, Robert is locked up. All these enablers need to move aside. Joycelyn, I need to see you at that funeral. It’s just that simple.”

Many people believed that Joycelyn would hopefully follow in a similar path to her former sister wife Azriel Clary, who broke free after Kelly’s initial arrest.

Hopefully, Joycelyn will break away from her attachment to R. Kelly and get in touch with her family soon.

Watch the message they have for her below: